Built by a team that hated bad support tools

We spent years building and managing customer support teams. We saw the same problems everywhere: slow response times, repetitive questions, burned-out agents, and frustrated customers. Vantyx is the tool we wish existed.

Our mission

We believe every customer deserves instant, accurate, helpful support — and every support team deserves tools that amplify their impact instead of burying them in busywork. Vantyx combines AI avatars with human expertise to deliver support that scales without sacrificing quality.

We are a remote-first team of engineers, designers, and support veterans distributed across London, San Francisco, and Lagos. We are backed by leading investors and used by over 2,400 companies worldwide.

Leadership

JC

James Carter

CEO & Co-founder

Former VP of Support at Stripe. Spent 8 years watching support teams drown in tickets. Built Vantyx to fix it.

AN

Aisha Nwosu

CTO & Co-founder

Ex-Google AI researcher. Specialises in conversational AI and knowledge retrieval systems. Architect of our avatar engine.

DR

Daniel Reeves

Head of Product

Previously product lead at Intercom. Obsessed with making complex technology feel simple and delightful.